Man Spends 11 Hours Trying To Get His Smart Kettle To Boil Water

All for a single cup of tea

Oct 12, 2016 at 11:58 AM ET

Boiling water is a simple affair. Boiling water with a device called the Smarter iKettle 2.0 should theoretically even simpler. But maybe the people who make the thing should consider a name change, because for one man, it took 11 hours to bring water to a boil.

Mark Rittman is a U.K.-based data analytics expert who took to Twitter to document his testing of a smart home network on Hadoop, an open source software framework. The suite of products in his network includes a Nest thermostat, a couple of lamps, and the Smarter iKettle, which according to its product description, includes “variable temperature control with wake up and welcome home mode.” It also “prompts you when it needs refilling.” In other words, the teapot should be able to boil water remotely when you tell it to. But that’s not how it went.

Hours and hours later, Rittman still hadn’t been able to get the thing to work:

But it wasn’t until 7pm in the evening — far past the time when any normal person would want to have their first cup of tea — that he got the kettle to work. And that was with a healthy amount of coding work involved.

You know, maybe not every appliance in the home needs to be connected to the internet. Smart home products are created to make life easier, but that’s not always the way they work in reality. And Rittman seems to agree; it would have been a hell of a lot easier if he had just used a regular kettle.